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Email supportQuick help
Which workout links can I import?
Reps supports public TikTok videos, Instagram posts and reels, and YouTube videos and Shorts. Paste the link in Reps or share it directly from the social app.
Why does Instagram sometimes ask for routine text?
Instagram does not always include the workout details when it shares a link. When that happens, paste the written routine or optionally choose a screenshot. Screenshot text is read on your iPhone; the image itself is never uploaded.
Why can’t Reps read a YouTube video?
Reps automatically tries public YouTube videos and Shorts. Private, unlisted, removed, region-limited, or unclear videos may still need pasted routine text or an optional screenshot. The fallback protects you from a convincing but unsupported workout.
Why can’t Reps read a TikTok?
The video must be public and its caption must describe a complete workout. Try opening the link in TikTok first. Private, removed, region-limited, or caption-light videos may not be importable.
How do I restore Reps Pro?
Open Reps, go to Settings, open the Pro screen, and choose Restore purchases. Use the same Apple Account that made the purchase.
How do I change or cancel a subscription?
Subscriptions are managed by Apple. On iPhone, open Settings, tap your name, then tap Subscriptions and choose Reps. Deleting the app does not cancel a subscription.
Where are my workouts stored?
Your saved routines, training history, and progress are stored locally on your device. Reps does not require an account. Deleting the app deletes that local data unless iOS preserved it in a device backup.
How do I turn analytics off?
Open Reps → Settings and switch off Help improve Reps. Reps will stop sending product-use events and clear queued analytics data from the device.
Send the details.
Include what you expected, what happened, your iPhone model, iOS version, and Reps version. Please do not send private workout posts or sensitive health information.